Privacy Policy
This Privacy Policy explains how The Council for NGOs in Malawi (CONGOMA) collects, uses, and protects the personal information of users who access our website www.congoma.mw . By using our website, you agree to the terms outlined in this policy.
1. Information We Collect
We may collect the following types of information from users:
- Personal Information: Name, email address, phone number, organisation name, and any details provided voluntarily through forms (e.g., advertisements submission, opportunities submission, membership applications, contact form, etc).
- Usage Data: Information about how you use the website, including IP address, browser type, pages visited, and time spent on the site.
- Cookies and Tracking: We may use cookies or similar technologies to enhance user experience and track website performance.
2. How We Use Your Information
Your information is used for the following purposes:
- To process membership applications and manage member records.
- To respond to enquiries and provide requested services.
- To share updates, newsletters, and information relevant to NGOs and stakeholders (only if you have consented).
- To improve website performance, security, and user experience.
- To comply with legal and regulatory obligations.
3. Information Sharing and Disclosure
We do not sell, rent, or trade your personal information to third parties. However, we may share information in the following cases:
- With trusted service providers who support our website and operations (bound by confidentiality agreements).
- When required by law, regulation, or legal process.
- To protect the rights, safety, and security of CONGOMA, our members, or the public.
4. Data Storage and Security
We take reasonable technical and organisational measures to protect your personal data against unauthorised access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
As a user, you have the right to:
- Access and request a copy of the personal data we hold about you.
- Request correction or updates to your personal data.
- Request deletion of your personal data, subject to legal and contractual obligations.
- Withdraw consent to receiving communications from us at any time.
Requests may be made by contacting us at the details provided below.
6. Cookies
Our website may use cookies to:
- Enhance functionality and user experience.
- Analyse site traffic and improve performance. You can control or disable cookies through your browser settings, but some features of the site may not function properly if cookies are disabled.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites and encourage users to review their policies.
8. Children’s Privacy
Our website is not intended for use by children under the age of 16. We do not knowingly collect personal data from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
10. Contact Us
For questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please contact:
Council for NGOs in Malawi (CONGOMA)
Area 14/31, Off Presidential Way, Lilongwe, Malawi
+265 1 775 488 / +265 1 775 287
info@congoma.mw
Effective Date: 20th September, 2025
Last updated: September 2025